Privacy Policy

Effective Date: 15 July, 2026

Your Privacy Matters to Us

At AERAA, we are committed to protecting your personal information and ensuring a safe and secure shopping experience. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping and billing address

Payment Information

  • Credit/Debit card details (processed securely via payment gateways)
  • UPI or wallet details (if applicable)

Technical Information

  • IP address
  • Browser type
  • Device information
  • Cookies and usage data

2. How We Use Your Information

We use your information to provide a better shopping experience:

  • To process and deliver your orders
  • To communicate order updates and support
  • To improve our website and services
  • To send promotional emails (only if you opt-in)
  • To prevent fraud and ensure security

3. Sharing Your Information

We respect your privacy and do not sell your data. However, we may share your information with:

  • Trusted payment gateways for secure transactions
  • Delivery partners for shipping your orders
  • Service providers for website maintenance and analytics

All partners are required to keep your data confidential.

4. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience:

  • Remember your preferences
  • Analyze website traffic
  • Improve functionality

You can disable cookies through your browser settings, but some features may not work properly.

5. Data Security

We implement industry-standard security measures to protect your data:

  • Secure encryption (SSL)
  • Protected payment processing
  • Restricted access to personal data

While we strive to protect your information, no method is 100% secure.

6. Your Rights

You have the right to:

  • Access your personal data
  • Request corrections or updates
  • Request deletion of your data
  • Opt-out of marketing communications

To exercise these rights, contact us at:

📧 Info@aeraa.com

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

AERAA Support Team

📧 Info@aeraa.com

📍 Surat, Gujarat, India