Terms of Use

Effective Date: 15 July, 2026

Welcome to AERAA. These Terms of Use ("Terms") govern your access to and use of the AERAA website, products, and services. By accessing or using our website, you agree to comply with these Terms. If you do not agree, please refrain from using our website.

1. Acceptance of Terms

By using this website, you confirm that:

You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
You agree to comply with all applicable laws and regulations.
The information you provide is accurate and complete.

2. Products & Availability

All products displayed on our website are subject to availability.
We reserve the right to modify, discontinue, or limit the quantity of any product without prior notice.
Product images are for illustrative purposes. Actual colors may vary slightly depending on your device's display settings.

3. Pricing

All prices are displayed in Indian Rupees (INR) unless stated otherwise.
Prices are inclusive of applicable taxes unless specified.
AERAA reserves the right to change prices without prior notice.
In the event of a pricing error, we reserve the right to cancel the order and issue a full refund.

4. Orders

By placing an order, you agree that:

All information provided is accurate.
Orders are subject to acceptance and verification.
We may refuse or cancel any order due to suspected fraud, pricing errors, stock unavailability, or other legitimate business reasons.
Order confirmation does not guarantee acceptance until the order has been dispatched.

5. Payments

We accept payments through secure third-party payment gateways.

AERAA does not store your debit card, credit card, UPI, or banking credentials.

All transactions are processed through encrypted and secure payment systems.

6. Shipping & Delivery

Delivery timelines are estimates and may vary depending on your location.
Delays caused by courier partners, weather conditions, public holidays, or unforeseen circumstances are beyond our control.
Ownership and risk of the product pass to the customer upon successful delivery.

7. Returns & Refunds

Our Refund & Return Policy forms an integral part of these Terms.

By placing an order, you acknowledge that:

Returns are accepted only for verified manufacturing defects.
A continuous, unedited unboxing video is mandatory for any return request.
Claims without the required video proof will not be accepted.

8. Intellectual Property

All content on this website, including but not limited to:

Logos
Brand name
Product designs
Images
Graphics
Videos
Text
Website design

is the exclusive property of AERAA and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

9. Prohibited Use

You agree not to:

Use the website for any unlawful purpose.
Attempt unauthorized access to our systems.
Introduce viruses, malware, or harmful software.
Copy or scrape website content.
Interfere with the operation or security of the website.
Impersonate another individual or entity.

10. User Accounts

If you create an account:

You are responsible for maintaining the confidentiality of your login credentials.
You are responsible for all activities conducted through your account.
Notify us immediately of any unauthorized use of your account.